You can extend the travel duration or reschedule your date of departure no later than one working day before date of departure. Please contact us by email at travel-insurance@id.msig-asia.com or +62 21 252 9852 during office hour : Mon- Fri 08.00 - 17.00 WIB.
Insured's personal data (name, address or phone number).
Please contact us on +62 21 252 9852 during office hour : Mon- Fri 08.00 - 17.00 WIB.
Reimbursement of medical expenses, hospital and other related expenses as a result of health care during the journey may be submitted to the insurer in accordance with the underwriting listed in the policy.
(Deadline for submission of claims on the policy of each insurance product). You are obliged to report the occurrence of personal accident or died within 30 days from the date of the occurrence of the incident.
(Deadline for submission of claims on the policy of each insurance product). You are obliged to report the occurrence of personal accident or died within 30 days from the date of the occurrence of the incident.
You will be registered automatically when you make a purchase.
Citizen or foreign national in possession Permits aged 18 years or older for travel insurance.
Every weekday, Monday - Friday, 8:00 to 17:00 pm.
For travel insurance claim, you can contact the service center 24 hours +62 21 292 79 631 or Whatsapp our number at +62 812 9464 4004.
Premium payment can be made by credit card, internet banking or transfer via ATM.
A working day for travel insurance. If you have not received the policy, please contact us.
Any personal information or transaction that you make at MSIG is secured.
MSIG Online provide travel insurance to the curved country.
Trusted online service providers that allow you to buy insurance products provided by MSIG Insurance.
MSIG Online provides convenience and comfort of buying an insurance policy is easy and simple.
Reimbursement of medical expenses, hospital and other related expenses as a result of health care during the journey may be submitted to the insurer in accordance with the underwriting listed in the policy.
(Deadline for submission of claims on the policy of each insurance product).
You are obliged to report the occurrence of personal accident or died within 30 days from the date of the occurrence of the incident.
Yes we can, with attached the addition of the following documents:.
Please send your refund request along with information on the policy number and the purchased insurance product to the email address: msigonline@id.msig-asia.com.
Travel Insurance
Sport Insurance
Motor Vehicle Insurance
Mudik Aman
Personal Accident
Ladies Car Protection